我們的平臺提供結合ITSM應用程式的IT外包服務， 使客戶能夠在單一平臺上管理其IT需求。 您的管理團隊將配備正確的 ITSM 工具，提供從成本管理到品質和控制的全面服務檢視。
不要只管理IT。
讓它自主。
臨時支援服務
在KompiTech BLiTS ITSM平臺上提供
Datacenter Infrastructure Field Support
- Servers
- Firewalls
- Routers
- Switches
- Rack and Cabling
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託管服務
在KompiTech BLiTS ITSM平臺上提供
IT Infrastructure Management
- LAN/WLAN Management
- Systems Management
- Cloud Services and Migration
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Digital Workplace
- End User Computing
- 24/7 Service Desk
- VIP Support
- Work From Home Support
- Windows Roll/Out
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IT Staffing
- Dedicated Full-time Staffing
- Temporary IT Staffing
- Field Service Technicians
- On-Demand IT Staffing
- Remote IT Staffing
Read more
主要優勢
的 BLiTS ITSM 平臺
BLiTS-Eco擁有大量經過專業培訓的本地IT工程師， 使您可以更輕鬆地找到合適的本地IT資源。 該生態系統保證了工程師資格的完整性，確保工程師接受培訓，以提供最佳客戶服務，並將與傳統IT外包和人員配備相關的風險降至最低。
BLiTS ITSM 平臺以數位化為核心，在 ITSM 生命週期的數位化中利用新技術，並結合行業最佳實踐。 好處包括自主服務交付、實時資訊流以及減少解決問題所花費的時間。
通過BLiTS ITSM自治服務方法專注於成本控制和投資回報率， 客戶可以將IT外包和審計成本降低20%以上 ，同時保持相同的質量水準。 我們正在使IT外包更易於操作，減少您當前管理IT所需的資源。
Request demo
通過我們的按需服務，您可以請求支援和即用即付。
您可以隨時向我們世界一流的技術團隊請求支持服務。 利用我們的專業知識、工具和自動化工作流程，在全球任何地方加強和支援您的業務。
EXPLORE THE SERVICES
我們的全球辦事處
Headquarter
Regional offices
Partners' network
Prague
KompiTech s.r.o.
Thámova 137/16, Karlín, 186 00, Czech Republic
Zurich
KompiTech GmbH
Airgate Center, Thurgauerstrasse 40, 8050 Zurich, Switzerland
Berlin
KompiTech GmbH
Mühlenstrasse 8a, 14167 Berlin, Germany
London
KompiTech Ltd
1st floor Romer House, 132 Lewisham High Street, London, SE13 6EE, United Kingdom
Cape Town
KompiTech LTD - Rep Office
Bridgeways Precinct, 1 Bridgeway, Century City, Cape Town, 7441, South Africa
New York
KompiTech LLC
33 New Scotland Avenue, Albany, NY 12208. United States
Paris
Spaces Bonne Nouvcelle site
17-21 rue saint fiacre 75002 Paris
Vienna
Vienna, Kohlmarkt
1st, 2nd floor, Kohlmarkt 8-10, Vienna, 1010, Austria
Amsterdam
Amsterdam Sloterdijk Teleport Towers
Kingsfordweg 151, Amsterdam, 1043 GR, Netherlands
Brussels
Brussels, Spaces Stock Exchange
Rue des Poissonniers 13, Brussels, 1000, Belgium
Australia
Brazil
Canada
Chile
Denmark
Estonia
Finland
India
Indonesia
China
Italy
Japan
Mexico
New Zealand
Norway
Poland
Portugal
Republic of Korea
Russian Federation
Singapore
Spain
Sweden
Thailand
Turkey
United Arab Emirates
Vietnam
IT Outsourcing Price Configurator.
3 easy steps to fully customize our managed services to meet your IT needs.
Start your free trial, no commitment necessary.
Contract Period
$ total
$ /user/month
+ $ /app/month
+ $ /asset/month
Billed
Company Size
Ticket count
Specify the type of support required and onsite support locations
Specify the support hours
Any issue should be attended to and fixed within
Services Included
Dedicated Service Desk Team and ITSM System
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Dedicated IT support team, helpdesk and onsite support.
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Dedicated account manager.
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Dedicated IT support phone number and email.
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Employees self-service portal for reporting and tracking IT issues.
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Portal for requesting new IT devices, access, apps, etc.
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Providing user guides and how-to articles.
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Support in your local language and English.
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Liability insurance with coverage of damages.
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Billing automation.
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Workflows and processes automation.
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Expenses report management
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Audit log and retention.
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Service Agreements: SoW (Statement of Work) and MFA (Master Framework Agreement).
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Custom integration.
Number of SaaS and other Enterprise Applications
Specify the type of support required and onsite support locations
Specify the support hours
Any issue should be attended to and fixed within
Services Included
SaaS Management Automation System
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Daily admin and monitoring of your entire SaaS stack.
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Auto-discovery of your entire SaaS apps.
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SaaS users onboarding automation.
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Auto-provisioning of SaaS users and groups.
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Auto-discovery of all unassigned SaaS licenses and save up to 40% cost.
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Auto-discovery of all unutilized or under-utilized apps auto-discovery.
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Use with Azure AD, G-Suite or Okta identity providers.
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View users access audit logs with unlimited retention period.
Number of IT systems and assets
Specify the type of support required and onsite support locations
Specify the support hours
Any issue should be attended to and fixed within
Services Included
IT Assets Management Automation
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System updates and maintenance
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System monitoring
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On-premise assets discovery.
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Operating system imaging and software installations
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Cloud assets discovery.
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Remote users asset discovery.
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Assets lifecycle management.
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Vulnerabilities scanning.
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Seamless integration.
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Printing devices management and support
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LAN, WAN, WiFI management and support
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Network security management and monitoring
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Support with hardware procurement
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Hardware disposal with certification
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Hardware stock management
